Shipping policy

Shipping Policy

Thank you for shopping at 1TeraVolt. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below to understand how your order is processed and delivered.

1. Order Processing Time

  • All orders are processed, quality-checked, and packaged within 1–2 business days (excluding weekends and major US holidays).

  • As soon as your order is dispatched, you will receive an automatic email confirmation containing your tracking number.

2. Fast Shipping & Delivery Estimates

We partner with premium global logistics networks to ensure fast and reliable delivery straight to your doorstep.

  • Standard Delivery Time: Our estimated delivery time to the United States is 5 to 10 business days.

  • Please note: Total delivery time = Processing time (1–2 days) + Transit time (5–10 days).

3. End-to-End Tracking

  • Every order includes full tracking.

  • Once your package is handed over to the carrier, you can monitor its journey step-by-step. Your tracking link may take 24–48 hours to update with live scanning information.

4. Customs, Duties, and Taxes

  • 1TeraVolt is not responsible for any customs clearance fees, import duties, or taxes applied to your package by US Customs. Any fees imposed during or after shipping are the sole responsibility of the customer. (Note: The vast majority of orders under $800 enter the US completely duty-free).

5. Unforeseen Delays

While we work closely with our carriers to guarantee timely delivery, rare delays may occur due to factors beyond our control, including:

  • Weather anomalies or natural disruptions.

  • Peak carrier volumes (e.g., Black Friday, Cyber Monday, and the Holiday Season).

  • Carrier-specific transit delays.

6. Address Accuracy & Order Changes

  • Please ensure your shipping address is 100% accurate at checkout. We cannot be held responsible for items delivered to an incorrectly entered address.

  • If you need to correct your address or cancel your order, please email us within 12 hours of placing your order. Once a package has been processed and shipped, no changes or cancellations can be made.

Need Help? If you have any questions about your shipment or need assistance tracking your order, our dedicated support team is here to help. Contact us at: sultronix2004@gmail.com.